We are committed to safeguarding the privacy of our customers. This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us.
What personal data do we collect and when?
We collect the following information about you:
Name, billing/delivery address, purchase information, email, contact number, interactions with us (e.g. emailing us), IP address, information from cookies and clothing size.
We collect the information in the following circumstances:
How do we use your personal data?
We use your personal data in the following ways:
Why are we allowed to handle and store your personal data?
There are number of legal bases which allow us to use your personal data. The following sets out more detailed explanations of the bases we rely on to collect and process your personal data:
How long do we keep your personal data for?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that period, your data will either be deleted or anonymised.
In some circumstances, exceptions may apply e.g. the law requires us to hold your personal information for a longer period, or delete it sooner
Who else sees your personal data?
Sometimes we will share your personal data with trusted third parties. We will do this in the following circumstances:
When we share information with third parties, we will ensure that:
What rights do you have over the data we store?
This notice is designed to help you understand what cookies are, how www.clothsurgeon.com uses them and the choices you have regarding their use.
What are cookies?
Cookies are small text files that are stored on your browser or the hard drive of your computer or other device when you visit the Site, this allows the Site to recognise you as a user either for the duration of your visit (using a ‘session cookie’) or for repeat visits ( a ‘persistent cookie’). They are not harmful and do not contain any information such as your home address, date of birth or credit card details.
The cookies we use fall into four broad types:
Strictly Necessary Cookies
These cookies are essential in helping you to move around our Site and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as setting up an account cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.
In order to keep the Site, its services and products relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our Site. For example, we can see which parts of the Site and products are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.
These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can't identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you've been on the internet, but do help with serving advertising.
Cookies are an essential part of how our Site works, as they remember certain information about a visitor.
clothsurgeon uses its own 1st party cookies these are placed there and used solely by us. We also make use of Third-Party cookies that are placed there by the third parties we work with, these cookies are listed below.
Can I turn off cookies?
To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.
For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar. For further information on non-essential cookies used for targeting and banner advertising please see below.
Details of our Third Party Cookies
For details of the Third Party cookies we use please see the table below. clothsurgeon is not responsible for the content or privacy policies of Third Parties or other websites, and we advise that you check these yourself.
The following Cookies are all used for Analytical and Targeting purposes.
Changes to this Privacy and Cookies Notice
We may make changes to this Notice from time to time. Any changes we make will be posted on this page.